Privacy Policy

1. Introduction

Owzars by ZN, LLC ("Company," "we," "us," or "our") operates the Stock Owl inventory and profit tracking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password (stored securely using industry-standard hashing).

2.2 Marketplace Data

When you connect your marketplace accounts (such as Etsy, Amazon, and eBay), we collect:

• Order and transaction data (order IDs, items, quantities, prices)
• Transaction fees and shipping costs
• Shop and listing information
• Customer shipping addresses (for order fulfillment tracking only)

We request read-only access to your marketplace data. We do not modify your listings, process payments, or take any actions on your behalf.

2.3 Data You Provide

You may manually enter or import product information, inventory counts, costs (COGS), and operational expenses.

3. How We Use Your Information

We use the collected information to:

• Calculate profit and loss for your orders
• Track inventory levels across sales channels
• Generate reports and analytics
• Provide low stock alerts and restock recommendations
• Improve and optimize our services
• Communicate with you about your account and service updates

4. Data Storage and Security

Your data is stored on secure, encrypted databases hosted by industry-leading cloud providers. We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and session management
• Regular security assessments and updates
• Access controls limiting employee access to data

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Third-Party Integrations

Our service integrates with third-party marketplaces (Etsy, Amazon, eBay, etc.) via their official APIs. When you connect these services:

• You authorize us to access your data on those platforms
• We only request permissions necessary for our service to function
• You can disconnect integrations at any time from your account settings
• Each platform has its own privacy policy governing your data on their service

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Upon account deletion:

• Your personal data will be deleted within 30 days
• Anonymized, aggregated data may be retained for analytics
• Backups are purged according to our retention schedule

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data
• Export: Export your data in a portable format
• Disconnect: Revoke access to connected marketplace accounts

To exercise these rights, contact us at the email address below.

9. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how users interact with our service. You can control cookie settings through your browser.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: